This policy represents our commitment to your privacy and the respectful use of your data.
WHAT THIS POLICY COVERS
We offer a wide range of Services to employers, businesses, and individuals, including background check and identity verification services. For example, we provide:
Depending on the Service you use, we may collect different information about you, and additional privacy terms, notices, and/or disclosures may apply to your use of the Services. This policy does not cover data collected by or through third-party websites or services.
OUR DATA COLLECTION PRACTICES
INFORMATION WE COLLECT
In order to provide the Services, we collect personal information directly from our users, from our customers as part of providing our Services, from visitors to our Services, and from public records.
Collection Directly from Our Users
We collect information about users who create accounts with us:
Collection When We Provide Services to Our Business Customers
We may need to collect personal information from you in order to provide Services to our business customers, which may include employers and other companies or organizations that purchase our Services. For example, if you are the subject of a background check, or if a business customer requests that you verify your identity with us, we may collect some identifying information about you to provide the Services to our business customers.
Collection from Third Party Sources
If you authorize one of our business customers to run a background check on you, we’ll collect public records and other information from reliable third-party sources to assemble the report. We may also verify your information against authoritative government databases or information providers.
HOW WE USE THE INFORMATION WE COLLECT FROM YOU
Your information is used to provide and improve the Services. That includes:
WHEN WE SHARE YOUR INFORMATION
In limited circumstances, we share the information we collect from you.
YOUR OPT-OUT AND COMMUNICATION CHOICES
We may send you information about our products, notices regarding your account, and other messages related to OneSource services, including marketing emails. You can unsubscribe by clicking on the unsubscribe link in those emails, emailing Info@OneSourceScreening.com with the email address you wish to unsubscribe, or calling 540-450-2250. Please note that you may still receive account and billing notices from us, if applicable.
OTHER PRIVACY INFORMATION
We maintain reasonable, industry-standard security procedures and practices to protect your personal information. OneSource does not collect information from children under the age of 15, and does not share your information with third parties for their own marketing purposes. We also abide by Privacy Shield principles for transferring data to and from the EU, the United Kingdom, and Switzerland.
DATA SECURITY AND RETENTION
OneSource retains all of the information we collect or that you submit for as long as your account is active, or is needed to provide you services, or for purposes including fraud prevention, legal compliance, dispute resolution, as well as for the enforcement of our agreements.
Your information is stored on secure servers in the United States. We maintain reasonable, industry-standard security procedures and practices to protect your information. Here are a few other steps we take to protect your information:
CALIFORNIA’S ‘DO NOT TRACK’ LAW
While you may manage cookie preferences using your browser settings, this website does not currently respond to browser settings such as Do Not Track.
CALIFORNIA PERSONAL INFORMATION DISCLOSURE: UNITED STATES OR OVERSEAS
We do not transfer personal information to third parties outside of the United States or its territories during the preparation or processing of consumer reports, except to the extent that queries for public records are submitted to non-US government agencies and data providers.
CALIFORNIA INFORMATION-SHARING DISCLOSURE
We do not share your personal information with third parties for direct marketing purposes.
CALIFORNIA CONSUMER PRIVACY ACT
California residents, as defined in the California Code of Regulations, have certain rights under the California Consumer Privacy Act (CCPA). The vast majority of personal information collected and stored by OneSource is exempt from the CCPA under Section 1798.145(d) (Fair Credit Reporting Act exemption) or under Section 1798.145(l)(1) (which exempts personal information collected in the context of a business to business transaction). Additionally, for much of OneSource’s non-FCRA Services, OneSource acts as a service provider rather than a business as defined by the CCPA. Nonetheless, OneSource may be considered a business subject to the CCPA in regards to a small percentage of the personal information that OneSource collects. In the following paragraphs, we describe this information and outline the legal rights of California residents.
OneSource does not and will not “sell” personal information as this term is defined by the CCPA, including information collected from minors under 16 years of age.
CATEGORIES OF PERSONAL INFORMATION WE COLLECT/DISCLOSE FOR A BUSINESS PURPOSE:
1. Personal identifiers such as your name, postal address, Internet Protocol (IP) address, and/or email address. This information is collected directly from you or your device (IP address only) when you interact with OneSource, such as when you create an account or when you visit our website. This information may be collected in order to create your account and/or to identify you as a unique visitor to our website. This information may be disclosed to our payment processors and fraud detection vendors.
2. Categories of personal information described in California Civil Code Section 1798.80(e). This may include but is not limited to your address, telephone number, credit card number, debit card number, or any other financial information. This information is collected directly from you when you make a purchase on one of OneSource’s Services. This information is collected in order to process your purchase. This information may be disclosed to our payment processors and fraud detection vendors.
3. Commercial information, including records of products or services purchased. This information is collected directly from you when you make a purchase on one of OneSource’s Services. This information is collected in order to facilitate your transaction and for our internal business purposes, such as financial record-keeping. This information is not sold or disclosed for a business purpose.
4. Biometric Information. As defined by the CCPA, “biometric information” may include voice recordings. If you speak with a representative of OneSource over the phone, your call may be recorded for quality assurance purposes. OneSource will inform you that the call will be recorded. OneSource does not collect any other biometric information. This information is not sold or disclosed for a business purpose.
YOUR RIGHTS UNDER THE CALIFORNIA CONSUMER PRIVACY ACT:
PLEASE NOTE THAT ANY BACKGROUND CHECK DATA REGULATED BY THE FAIR CREDIT REPORTING ACT IS EXEMPT FROM CCPA DATA RIGHTS REQUESTS.
You have the right to request that we disclose the categories and specific pieces of personal information that we have collected about you, where we are acting as a business as defined by the CCPA and where the data collected is not otherwise exempt.
You have the right to request that we delete any personal information about you that we have collected, where we are acting as a business as defined by the CCPA and where the data collected is not otherwise exempt. Please note that the right to delete under the CCPA is subject to a number of exceptions including where retention of the information is necessary to do the following:
You have the right to request that we disclose the following:
OneSource will not discriminate against you because of your decision to exercise your rights under the CCPA. OneSource will not deny you services, charge you different prices, provide a different level or quality of services, or suggest that you will receive a different price, level, or quality of services as a result of your decision to exercise your rights.
NEVADA RESIDENT RIGHTS
We do not sell your covered information, as defined by Section 1.6 of Chapter 603A of the Nevada Revised Statutes. If you reside in Nevada, you may submit a request to Info@OneSource.com in regards to the sale of covered information.
Our Services are not directed to individuals under the age of 18 and we do not knowingly collect personal information from children under the age of 15. If we discover that we have collected personal information on a child under the age of 15 via the Services, we will promptly remove it from our systems.
OUR PRIVACY COMMITMENT TO INDIVIDUALS IN THE EU, THE UNITED KINGDOM, OR SWITZERLAND
If your personal information is transferred outside the EU, UK, or Switzerland to OneSource or third-party service providers, we will take steps to ensure your personal information receives the same level of protection as if it remained within the EU, UK, or Switzerland. The European Commission has approved the use of standard contractual clauses as a means of ensuring adequate protection when transferring data outside of the European Economic Area (EEA). By incorporating standard contractual clauses into a contract established between the parties transferring data, personal data is considered protected when transferred outside the EEA or the UK to countries which are not covered by an adequacy decision. We rely on these standard contractual clauses for data transfers.
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OneSource has further committed to refer unresolved privacy complaints under the EU-US and Swiss-US Privacy Shield Principles to an independent dispute resolution mechanism, the BBB EU PRIVACY SHIELD, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/EU-privacy-shield/for-eu-consumers/ for more information and to file a complaint.
Under certain limited conditions, individuals may invoke binding arbitration before the Privacy Shield Panel, to be created by the U.S. Department of Commerce and the European Commission.
You also have the right to lodge a complaint with the supervisory authority of your habitual residence, place of work, or place of alleged infringement, if you believe that the processing of your personal data infringes applicable law.
Onward Transfer of Data
In cases of onward transfer to third parties of data of EU, United Kingdom, or Swiss individuals received pursuant to the EU-US Privacy Shield or Swiss-US Privacy Shield, OneSource is potentially liable.
OneSource is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC).
Legal Bases for Processing Personal Information from the EU
We describe how we process the personal information we collect from you in the “HOW WE USE THE INFORMATION WE COLLECT FROM YOU” section above.
We may process your information:
Your Privacy Rights
In accordance with GDPR and subject to applicable laws, European data subjects have certain rights with respect to their personal data. Upon receipt of a request at info@OneSourceScreening.com, we may need to verify your identity and will subsequently handle your request under applicable law.
CHANGES TO THIS POLICY